Jared Fossey

Customer Experience Consultant Designer, Bupa Australia

Working with multiple stake-holders across Bupa’s Australian and New Zealand markets, Jared’s role as Customer Experience Consultant Designer is to understand customers and what their emotional and behavioural drivers are. He draws upon his wide range of life experiences and professional skills in the design process. The outcome is wonderful user experiences in a wide range of contexts including software interfaces, built environments and functional furnishings.

Jared’s Creative3 Talk:

 

Customer Experience Design

Jared and Kate will share the key to understanding customers’ emotional and behavioural drivers and how you can create effective design solutions that are all part of one brand.